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Wine Country Gift Basket - beware
We ordered a gift basket for the holiday for my sales team. Even though I paid for - and they guaranteed - delivery before Christmas, only 2 of the 8 I ordered have been received to date (12-29). Although Wine Country Basket credited back my shipping - what was most important was the timing of the delivery. Also, the majority of my sales team think that I did not include them.
We will not use this website again. Business gifts are too important to risk this extremely poor service.
[Monday, December 29, 2008]
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Great Customer Service
This Holiday gift basket was erroneously shipped to me in NY, on December 20th, instead of to my Aunt and Uncle in Florida. I called Wine Country Gift Baskets and, without any questions whatsoever, they apologized and shipped the same basket overnight to my relatives.They told me to keep the one they had sent to me in error. The most I had expected from them was a Fedex shipping number that would enable me to ship the item to Florida at their expense. What I got was real customer service.
[Saturday, December 20, 2008]
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nice gift
I sent the basket to my son and daughter-in-law as a Congratulations gift - they had a fun time trying out all the gourmet food products. It was fun for all!
[Sunday, July 06, 2008]
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